Track My Order
You can track your order or request a tracking number using our simple track my order request form.
Customer Service
If you have questions about a product, a specific order or a problem with our website, please contact us at support@petsquared.com.
Order By Phone 1-888-991-PETS
You can place an order by phone by contacting us at 1-888-991-PETS or
1-888-991-7387. Our customer service and order taking hours are:
Monday through Friday - 7:00 AM Pacific to 7:00 PM Pacific
Saturday & Sunday - Please leave a detailed message
Designers, Manufacturers, and Distributors
If you are a designer, manufacturer, or distributor of unique or specialized pet products, please contact us at info@petsquared.com.
Advertisers
If you are interested in advertising on our site, please contact us at info@petsquared.com.
Privacy and Spam
If you wish to comment on our privacy policy or have a concern about possible spam, please contact us at privacy@petsquared.com.
Newsletter Comments and Suggestions
If you would like to see a newsletter article written on a specific topic, simply send your request to newsletter@petsquared.com.
Returns and Refunds
To initiate a return, send an email to returns@petsquared.com. Within the body of the
email include the original order number, your name, and a method to contact you. We will then provide you information on how and where
to return items.
More information...
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1-888-991-PETS
